Store Policy

Warranty

Valkyrie takes pride in its quality design and manufacturing standards. Our products are warranted for 1 year from the date of purchase against defects in workmanship and materials. During the warranty period, a defective part or product will be replaced either with a new or reconditioned part or product, depending on the availability at the time.

This warranty covers normal consumer usage and does not cover damage incurred through use not consistent with the product design. Failure that results from alteration, accident, misuse, vandalism, or neglect is not covered under this warranty. This warranty does not extend to any products that have been used in violation of written instructions.

Payment Policy

All orders must be paid in full at the time of ordering or before order is processed for shipping unless otherwise agreed upon in writing by both parties. In the case of extended payment terms, all payments are due 30 days after invoice date to avoid a late fee of 2% per month of total invoice amount.


Payment can be made by credit card, check, or bank transfer. Please consult your invoice for payment instructions or call (855) 869-1320.

Privacy Policy

 

Introduction 

At Valkyrie, your privacy is important to us. Valkyrie is committed to providing visitors with a browsing and shopping experience that respects their privacy. This statement sets out our privacy practices with respect to the collection, use and disclosure of personal data on this Website.

This Website may contain links that take you to websites of third parties. This privacy statement does not extend to the data collection practices of third parties and Valkyrie does not assume any responsibility for the privacy practices, policies or actions of third parties. You should read the individual privacy policies and/or legal notices of such sites and make an informed decision as to whether or not you wish to use these sites based on their privacy practices.

Personal data

Personal data means data or information about an identifiable person, recorded in any form. When you interact with us on our Website, you may be asked to provide and disclose, on a voluntary basis (consent), your name, e-mail address, mailing address, telephone number and other similar contact information, as the case may be. Visitors of this Website may provide and disclose personal data to us in using certain features of our Website, like our contact form or our newsletter service. The personal data Valkyrie processes for providing such features are limited to name and contact information. This Website may also provide you access to specific webpages for certain services that require you to register and provide other or additional personal data. A separate privacy policy will in that case apply and will be shown to you when accessing that page.

 

Processing and purpose of use

Valkyrie processes your personal data in order to provide you with the requested services or enable you to use certain features of the Website. The services requested by you may contain marketing information. Valkyrie will not sell or make commercially available any personal data that you provide through this Website without your permission. 

Disclosure of personal data

If you submit an inquiry through this Website, any personal data you might submit at that time will only be used by employees, representatives or agents of Valkyrie. Valkyrie does not exchange data with third parties without notice and consent.

Protection of personal data

Valkyrie is committed to ensuring that your personal data is stored securely and only accessible by authorized persons. 

Storage duration

Valkyrie will only store your personal data for the duration necessary for providing you with the requested services or features of the Website and in a manner permitted by applicable laws. 

Rights of data subjects 

You - as the individual whose personal data Valkyrie processes - have the right to withdraw your consent to Valkyrie's processing of your personal data at any time, which results in the immediate termination of the processing without affecting the lawfulness of processing based on consent before your withdrawal and, if necessary, the deletion of all personal data.  You have the right to object to the processing of your personal data by Valkyrie, to request Valkyrie to restrict its processing or to request to erase it. 

If you would like to exercise any of the above rights, please advise Valkyrie by sending us an email at: sales@valkyrie-sales.com .  We will take reasonable steps to respond to your request in a timely fashion and in accordance with applicable data protection laws. 

If you believe that the processing of your personal data by Valkyrie is not compliant with applicable data protection laws or if Valkyrie does not respond to your requests in a timely or adequate manner, you have the right to lodge a complaint with the competent authority for the protection of personal data, in accordance with applicable data protection laws.

General information

Valkyrie reserves the right to change this Privacy Statement as it sees fit and without prior notice. However, we will ensure that any change to this Statement is in compliance with applicable data protection laws and posted on this Web site. We encourage you to refer back to this Privacy Statement regularly.

 

Last revision: July 28 2021